COURAGEOUS CONVERSATIONS
NAVIGATE DIFFICULT CONVERSATIONS WITH CLARITY, CURIOSITY & INTENTION.
Difficult conversations are part of working with people. Whether it’s addressing a concern, communicating expectations, setting boundaries, or dealing with a stressful situation, knowing what to say and how to approach the conversation isn’t always easy.
Sometimes we avoid conversations because we don’t know how they’ll go. Other times, we find ourselves reacting in the moment rather than responding in a way that helps move things forward.
Courageous Conversations is a practical, interactive half-day workshop designed to help people approach difficult workplace conversations with greater awareness, confidence, and intention.
WHO IS THIS WORKSHOP FOR?
Courageous Conversations is designed for anyone who wants to feel more confident navigating difficult conversations and challenging situations at work.
✔️ Supervisors, managers, and team leaders
✔️ Employees who work closely with coworkers, clients, or the public
✔️ Professionals responsible for communicating expectations or addressing concerns
✔️ Anyone looking to strengthen their communication skills and handle difficult situations more effectively
what you’ll learn
Courageous Conversations focuses on four practical areas to help participants prepare for, navigate, and respond to challenging workplace conversations.
01 | GET CLEAR
Learn to separate facts from assumptions, recognize what might be influencing your perspective, and identify what actually needs to be addressed.
02 | GET CURIOUS
Explore how asking better questions, listening to understand, and considering different perspectives can help create more productive conversations.
03 | GET INTENTIONAL
Learn to approach conversations with a clear purpose, communicate expectations, establish boundaries, and choose responses that help move things forward.
04 | NAVIGATING STRESSFUL SITUATIONS
Develop practical strategies for responding when conversations become challenging, including recognizing when to keep going, pause, or seek additional support.
MORE THAN JUST COMMUNICATION THEORY
Having difficult conversations takes more than knowing the right words to say.
This workshop uses real workplace situations, practical activities, group discussions, and individual reflection to help participants explore how they respond when conversations become uncomfortable or challenging.
Participants will leave with a practical framework for approaching difficult conversations, useful language they can adapt to different situations, and greater awareness of how their approach influences the outcome.
READY TO TAKE THE NEXT STEP?
Courageous Conversations | Half-Day Workshop
📅 Date: Tuesday, November 17, 2026
🕘 Time: 9:00 a.m. – 12:30 p.m.
📍 Location: Thunder Bay, Ontario (venue to be confirmed)
💰 Registration fee: $295 + HST per participant
Registration includes all workshop materials.
Space is limited to 25 participants. Advance registration is required.
BRING THIS TRAINING TO YOUR TEAM
Looking to help your team communicate more effectively and navigate difficult workplace conversations?
Courageous Conversations is also available as a private, half-day workshop tailored to your team’s needs and workplace realities.
Whether you’re looking to strengthen communication, address recurring challenges, or help employees approach difficult situations more effectively, we can discuss how this training could support your organization.